How do I ask customers for a Google review?

Send each customer a short, personal message soon after the job is done, with a direct link to your Google review form. This tool does that for you: add the customer's name and email or mobile number, and it sends the request, follows up once if there is no response, and shows you who responded.

Does the tool hide or filter negative reviews?

No. Every customer sees the Google review option, whatever rating they choose. Google's policy prohibits discouraging negative reviews or asking only happy customers for reviews, and reviews collected that way can be removed. Customers who had a problem are also offered a private message to you, so you can fix it.

Where do I find my Google review link?

Open your Google Business Profile, choose Ask for reviews (or Get more reviews) and copy the link. You can also paste your Place ID and the tool builds the link for you.

Can it send requests automatically after a job or appointment?

Yes. Each account has an API address that accepts a customer's name and email or phone number. Connect it to your booking system, CRM, Zapier or Make and a request goes out on the delay you choose, from right away to one week later.

Is it compliant with Canada's anti-spam law (CASL)?

The tool is built for it: every message identifies your business and mailing address and includes an unsubscribe link that is honoured automatically. You are responsible for only contacting your own customers, which CASL generally treats as an existing business relationship.

Can I cancel any time?

Yes. It is a month-to-month subscription billed through Stripe. Cancel from your account page and you keep access until the end of the paid period.

Founded 2025 - 8+ years experience

Google Review Request Tool for Local Businesses

Ask every customer for a Google review by email or text, a few minutes after the job is done. The tool sends the request, follows up once, and tells you who responded.

Customers who had a problem can also message you privately, so you hear about it and can fix it. No contracts - one monthly subscription, cancel any time.

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What the review request tool does

Most happy customers never leave a review because nobody asks them at the right moment. This tool asks for you: you add a customer's name and email or mobile number, and it sends a short personal message with a link to your own review page. From there the customer rates the experience and goes straight to your Google review form.

If they do not respond, it sends one polite reminder. If something went wrong, they can tell you privately as well. You see every request, rating and message in one dashboard.

How it works

Set up once in about five minutes. After that it is one line per customer.

Step 1

Set up your review page

Enter your business name and paste your Google review link. Adjust the wording and button colour to match your brand. You get a short link and a QR code for receipts, invoices and the front counter.

Step 2

Add your customers

Type in one customer, paste a list from a spreadsheet, or connect your booking system or CRM so requests go out automatically after each job - right away or up to a week later.

Step 3

Reviews and feedback come in

Customers rate their experience and post on Google. Anyone who prefers to can message you privately. One reminder goes to people who have not responded, and nobody is asked twice in 30 days.

What is included

Email requests, text optional

Requests go out by email in your business name, with replies going to your inbox. Text messaging is available where enabled.

Your own wording

Edit the request, the reminder and the review page. Personalize with the customer's first name and your business name.

One automatic reminder

Choose 2, 3, 5 or 7 days. Customers who already rated you or went to Google are never reminded.

Private feedback inbox

Messages customers send you directly land in your dashboard and your email, with their rating and contact details.

Tracking for every request

See what was sent, opened and rated, and who clicked through to Google.

Link, QR code and automation

A shareable review link and printable QR code, plus an API address for Zapier, Make, booking systems and CRMs.

Built to stay inside Google's review rules

Some review tools send happy customers to Google and quietly divert unhappy ones to a private form. That is called review gating. Google's policy prohibits discouraging negative reviews or selectively asking for positive ones, and reviews collected that way can be removed along with the profile's credibility.

This tool does not gate. Every customer is offered the Google review link, whatever rating they choose. Private feedback is an extra option alongside it, which is what actually helps: most people with a complaint would rather have it fixed than post about it.

Every message also names your business, carries your mailing address and has a working unsubscribe link, in line with Canada's anti-spam law (CASL).

Pricing

One plan, one business location, month to month.

Review Requests

Monthly subscription

Price is shown before you pay. Cancel any time.

✓ Your own review page, short link and QR code
✓ Up to 500 email requests per month
✓ Automatic reminder and unsubscribe handling
✓ Private feedback inbox with email alerts
✓ API for booking systems, CRMs, Zapier and Make
✓ Secure billing through Stripe

Create your account

You can set up your review page before subscribing.

Review request tool - frequently asked questions

Rather have it done for you?

Reviews are one part of local visibility. If you want your Google Business Profile, reviews and local SEO handled together, talk to us - your SEO is your account manager.

Reputation management Contact North SEO